About payment

Credit Card (VISA/MASTER/JCB/Diners/AMEX)

 

Charges - [Product price] + [Shipping]

After the product shipment, we will apply the billing process.
We will contact you separately when you have an authority (credit) NG.


Paypal

Charges - [Product price] + [Shipping]

Transition to the payment screen after the order is confirmed in the cart.


Apple Pay / Google Pay

Charges - [Product price] + [Shipping]


COD (Only in JAPAN)

Charge amount , [product price] + [shipping] + [deposit fee 330 yen (tax included)]

Please pay in cash to the delivery person.

Due to the specifications of the system, the commission is not displayed on the cart screen,
Please note that you will be charged in addition to the fee at the time of payment.


Bank transfer (Only in JAPAN)

Charges - [Product price] + [Shipping]

Please transfer to the following account within 7 days from the order.
[Mitsubishi UFJ Bank, Yokohama Fujigaoka Branch Ordinary Account 0055726 ACDC Co., Ltd.]

The transfer fee will be borne by the customer.

We will ship within 2 business days from the payment confirmation.

7If your payment is not confirmed within three days, we will automatically cancel it.


Shipping and shipping rates

[Domestic]

Free shipping for purchases of 5,500 yen or more including tax.
Other than that, the following shipping charges apply.

Courier (Yu Pack): All products OK / All payment method OK / Date and time specifyOK /
Shipping: 590 yen nationwide (tax included)
Note: Some areas, such as Okinawa and remote islands, are excluded.

E-mail service (Yu packet): Only compatible products OK / cash on delivery not / date and time can not be specified
Shipping: 200 yen nationwide (tax included)

[Overseas]

International ePacket: Delivery Time is 7-14days
*Suspended due to Corona

DHL EXPRESS: Delivery Time is 2-3days

Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
0-2000g 2200 2200 2400 2500 3500 3000 4900 5200
2001-5000g 3300 3500 4200 4300 5600 6700 11800 12100
5001-5500g 4200 4300 5200 6000 7100 9100 14700 15400
5501-6000g 5100 5200 6300 7500 8800 11600 17600 18700
6001-6500g 6000 6100 7200 9100 10300 14140 20500 21900
6501-7000g 6900 7000 8600 10700 12000 16600 22600 23700
7001-8000g 7200 7300 8900 11600 13500 17900 23700 25200
8001-9000g 7500 7700 9200 12300 14100 19200 25100 27100
9001-10000g 7900 8100 9600 13000 14700 20500 26600 28900
(JPY)

Zone1: [Korea][Taiwan]
Zone2: [China],[Hong Kong],[Macau]
Zone3: [Indonesia],[Singapore],[Thailand],[the Philippines],[Brunei Darussalam],[Vietnam],[Malaysia]
Zone4: [India],[Australia],[New Zealand],[Papua New Guinea],[Bangladesh],[Bhutan],[Myanmar],[Laos]
Zone5: [USA],[Canada],[Mexico]
Zone6: [Europe]
Zone7: [UAE],[Israel]
Zone8: [South America],[Africa]

▼About customs fee 

If your order will be sent to an address outside of Japan, you might have to pay a customs fee. Each country’s customs rules and fees are different and are not controlled by ACDCRAG.
Please make sure that you have checked and understand the customs rules and what possible fees they have in the country the order placed with ACDCRAG will be sent to.

Thank you for your understanding


About the delivery days

[Credit card] [PayPal] [Apple Pay/Googole Pay] [Deposit] Orders for [NP Postpaid] will be shipped within 2 business days from the day.
Other orders will be shipped within 2 business days of payment.

Yu-Pack: Delivered in 1-3 days from shipment

Yu-Packet: Delivered in 1-3 Days From Shipment

International ePacket: Delivered in 7-14 days from shipment

DHL EXPRESS: Delivered in 2-3 days from shipment

There is a case to be delayed due to traffic disturbances.
There is a case to stop at customs etc.


About returns and exchanges

We accept returns only if there is an initial defect in the delivered product.
In that case, please contact us within 7 days of the arrival of the product.
In addition, returns will not be accepted in the following cases:

If there is a trace that the customer has used
When there is damage / dirt / smell of tobacco due to the customer
Sale goods
Size, image difference
In the case of other customer convenience