Shopping Information

About payment

Credit Card (VISA/MASTER/JCB/Diners/AMEX)

 

Charges - [Product price] + [Shipping]

After the product shipment, we will apply the billing process.
We will contact you separately when you have an authority (credit) NG.


Paypal

Charges - [Product price] + [Shipping]

Transition to the payment screen after the order is confirmed in the cart.


Apple Pay / Google Pay

Charges - [Product price] + [Shipping]


COD (Only in JAPAN)

Charge amount , [product price] + [shipping] + [deposit fee 330 yen (tax included)]

Please pay in cash to the delivery person.

Due to the specifications of the system, the commission is not displayed on the cart screen,
Please note that you will be charged in addition to the fee at the time of payment.


NP Postpaid (Only in JAPAN)

Charge amount , [product price] + [shipping] + [post-payment fee 209 yen (tax included)]

After the product arrives, the invoice will be delivered from Net Protections Co., Ltd.
Please pay at a convenience store within 14 days of issue.

The credit limit is 55,000 yen (including tax).
If the screening of the post-payment is NG, we will contact you separately.

Due to the specifications of the system, the commission is not displayed on the cart screen,
Please note that you will be charged in addition to the fee at the time of payment.


Bank transfer (Only in JAPAN)

Charges - [Product price] + [Shipping]

Please transfer to the following account within 7 days from the order.
[Mitsubishi UFJ Bank, Yokohama Fujigaoka Branch Ordinary Account 0055726 ACDC Co., Ltd.]

The transfer fee will be borne by the customer.

We will ship within 2 business days from the payment confirmation.

7If your payment is not confirmed within three days, we will automatically cancel it.


Shipping and shipping

[Domestic]

Free shipping for purchases of 5,500 yen or more including tax.
Other than that, the following shipping charges apply.

Courier (Yu Pack): All products OK / All payment method OK / Date and time specifyOK /
Shipping: 590 yen nationwide (tax included)
Note: Some areas, such as Okinawa and remote islands, are excluded.

E-mail service (Yu packet): Only compatible products OK / cash on delivery not / date and time can not be specified
Shipping: 200 yen nationwide (tax included)

[Overseas]

International ePacket: Delivery Time is 7-14days

DHL EXPRESS: Delivery Time is 2-3days

Zone 1 Zone 2 Zone 3 Zone 4
ePacket Dhl ePacket Dhl ePacket Dhl ePacket Dhl
0-200g 700 1900 800 2500 800 4000 900 4300
201-400g 900 1900 1100 2500 1100 4000 1400 4300
401-600g 1100 1900 1400 2500 1400 4000 1800 4300
601-800g 1300 1900 1700 2500 1700 4000 2200 4300
801-1000g 1500 1900 2000 2500 2000 4000 2600 4300
1001-2000g - 1900 - 2500 - 4000 - 4300
2001-5000g - 2800 - 4000 - 9000 - 9900
(JPY)

Zone1: [Asia]
Zone2: [Oseania], [USA], [Canada], [Mexico]. [Almost all of Europe]
Zone3: [Iceland/Ukraine/Azerbaijan/Russia], [North&Central America], [Near&Middle East]
Zone4: [South America],[Africa]

▼Abaout customs fee 

If your order will be sent to an address outside of Japan you might have to pay a customs fee. Each country’s customs rules and fees are different and is not controlled by ACDCRAG. Please make sure that you have checked and understand the customs rules and what possible fees they have in the country the order placed with ACDCRAG will be sent to.

Thank you for your understanding.

 

About the delivery days

[Credit card] [PayPal] [Apple Pay/Googole Pay] [Deposit] Orders for [NP Postpaid] will be shipped within 2 business days from the day.
Other orders will be shipped within 2 business days of payment.

Yu-Pack: Delivered in 1-3 days from shipment

Yu-Packet: Delivered in 1-3 Days From Shipment

International ePacket: Delivered in 7-14 days from shipment

DHL EXPRESS: Delivered in 2-3 days from shipment

There is a case to be delayed due to traffic disturbances.
There is a case to stop at customs etc.


About returns and exchanges

We accept returns only if there is an initial defect in the delivered product.
In that case, please contact us within 7 days of the arrival of the product.
In addition, returns will not be accepted in the following cases:

If there is a trace that the customer has used
When there is damage / dirt / smell of tobacco due to the customer
Sale goods
Size, image difference
In the case of other customer convenience